Reviews of Pierce Total Comfort
5(Based on 9 rated reviews)
08-Jul-2024
I think Pierce Total Comfort is great place to get air conditioning and your fireplace needs. done. The owner and staff are great.
11-May-2024
Product or service reviewed: HP/AC + Hot water heater
My entire experience with Pierce was 100% professional with quality work. Our heat pump/AC was about 20 years old and needed replaced as it was starting to fail. We also had a water heater that was about to rust out. Pierce gave us a great deal on an amazingly efficient setup for both. They were able to guide us through the process needed for rebates, energy efficiency home audit, and loan application. Everything went very smooth frome sales process through installation. The installers were professional, clean, and hard working. Would highly recommend!
07-Dec-2023
Product or service reviewed: HVAC
What an amazing experience dealing with Gary, Dan and team. Also the girls in the office made scheduling a breeze. Gary took his time to provide a options on replacing our 24 year old HVAC system. We did not feel pressured or obligated to make a decision. We postponed our install until the fall. Although we had a small issue after the install with a manufactured part, Gary quickly got his A team back on the job to replace a part asap. The team worked none stop and put the entire unit in within a full days work. We were able to enjoy some AC when we got a spike in warm weather in October. We turned on the heat a few weeks later and was toasty very quickly. Our bill dropped $150.00 a month. We just got our rebate check as scheduled just in time for Christmas. We would highly recommend Gary and team, I promise that you cant go wrong. This company does very honest work and very easy to work with.
Michelle Carr
Middletown, De
11-Sep-2023
Product or service reviewed: HVAC Replacement, Generac installation and fireplace maintenance
Gary and crew have been wonderful to work with. Always available, helpful and friendly. Recommend them highly.
Joyce Storm
Newark, Delaware
09-Jun-2022
Product or service reviewed: After hours call for flooding that shut down my system
When a busted pipe in my first floor bathroom sent water raining into my basement, my AC shut down (as it should). Gary called me right back, talked me through troubleshooting as far as I could and then Jeff arrived to thoroughly look over the system, removed wet insulation, dried out wires and gave me instructions on how to proceed. Im glad I decided to have my system installed by Pierce 3 yrs ago. I felt very supported through this flooding problem and I truly appreciate Pierce for their superb service! They were prompt, knowledgeable and professional!
26-Jun-2021
Product or service reviewed: Air conditioner
Great customer service. Quick one day installation. Went above and beyond during the process by explaining everything
18-Jun-2021
Product or service reviewed: Carrier Infinity AC & Furnace purchased
Owner Gary Pierce was wonderful to work with. He offered 4 different options to review and select from and provided easy to understand information for all models. Garys crew of technicians were knowledgeable, professional, timely and easy to work with. Chris was patient as he gave a tutorial of the workings of the thermostat and air purifier, showing us how to set up remote access. I highly recommend this company for any and all heating and cooling needs.
Robert Hume
Smyrna, Delaware
27-Mar-2020
Product or service reviewed: Fireplace Service
Dan was Extremely knowledgeable and friendly. He did a great job servicing my fireplace.
Mary Savona
Newark, DE 19711
11-Jan-2019
Product or service reviewed: Gas Log Set
Great service. Explained exactly what they had to do and why, how it would work, etc. Arrived and tarped the floor, cleaned everything up, never know any work had been done.
Love the fireplace. Everyone was personable and courteous.
Loren Grober
Wilmington, DE