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Reviews of Pierce Total Comfort

5

(Based on 7 rated reviews)

07-Dec-2023

Product or service reviewed: HVAC

What an amazing experience dealing with Gary, Dan and team. Also the girls in the office made scheduling a breeze. Gary took his time to provide a options on replacing our 24 year old HVAC system. We did not feel pressured or obligated to make a decision. We postponed our install until the fall. Although we had a small issue after the install with a manufactured part, Gary quickly got his A team back on the job to replace a part asap. The team worked none stop and put the entire unit in within a full days work. We were able to enjoy some AC when we got a spike in warm weather in October. We turned on the heat a few weeks later and was toasty very quickly. Our bill dropped $150.00 a month. We just got our rebate check as scheduled just in time for Christmas. We would highly recommend Gary and team, I promise that you cant go wrong. This company does very honest work and very easy to work with.

Michelle Carr
Middletown, De

11-Sep-2023

Product or service reviewed: HVAC Replacement, Generac installation and fireplace maintenance

Gary and crew have been wonderful to work with. Always available, helpful and friendly. Recommend them highly.

Joyce Storm
Newark, Delaware

09-Jun-2022

Product or service reviewed: After hours call for flooding that shut down my system

When a busted pipe in my first floor bathroom sent water raining into my basement, my AC shut down (as it should). Gary called me right back, talked me through troubleshooting as far as I could and then Jeff arrived to thoroughly look over the system, removed wet insulation, dried out wires and gave me instructions on how to proceed. Im glad I decided to have my system installed by Pierce 3 yrs ago. I felt very supported through this flooding problem and I truly appreciate Pierce for their superb service! They were prompt, knowledgeable and professional!

Dawn Rosche
Middletown DE

26-Jun-2021

Product or service reviewed: Air conditioner

Great customer service. Quick one day installation. Went above and beyond during the process by explaining everything

Cynthia Glancy
MIDDLETOWN

18-Jun-2021

Product or service reviewed: Carrier Infinity AC & Furnace purchased

Owner Gary Pierce was wonderful to work with. He offered 4 different options to review and select from and provided easy to understand information for all models. Garys crew of technicians were knowledgeable, professional, timely and easy to work with. Chris was patient as he gave a tutorial of the workings of the thermostat and air purifier, showing us how to set up remote access. I highly recommend this company for any and all heating and cooling needs.

Robert Hume
Smyrna, Delaware

27-Mar-2020

Product or service reviewed: Fireplace Service

Technician: Dan

Dan was Extremely knowledgeable and friendly. He did a great job servicing my fireplace.

Mary Savona
Newark, DE 19711

11-Jan-2019

Product or service reviewed: Gas Log Set

Great service. Explained exactly what they had to do and why, how it would work, etc. Arrived and tarped the floor, cleaned everything up, never know any work had been done. Love the fireplace. Everyone was personable and courteous.

Loren Grober
Wilmington, DE