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When a busted pipe in my first floor bathroom sent water raining into my basement, my AC shut down (as it should). Gary called me right back, talked me through troubleshooting as far as I could and then Jeff arrived to thoroughly look over the system, removed wet insulation, dried out wires and gave me instructions on how to proceed. Im glad I decided to have my system installed by Pierce 3 yrs ago. I felt very supported through this flooding problem and I truly appreciate Pierce for their superb service! They were prompt, knowledgeable and professional!

Great customer service. Quick one day installation. Went above and beyond during the process by explaining everything

Owner Gary Pierce was wonderful to work with. He offered 4 different options to review and select from and provided easy to understand information for all models. Garys crew of technicians were knowledgeable, professional, timely and easy to work with. Chris was patient as he gave a tutorial of the workings of the thermostat and air purifier, showing us how to set up remote access. I highly recommend this company for any and all heating and cooling needs.

Dan was Extremely knowledgeable and friendly. He did a great job servicing my fireplace.

Great service. Explained exactly what they had to do and why, how it would work, etc. Arrived and tarped the floor, cleaned everything up, never know any work had been done. Love the fireplace. Everyone was personable and courteous.